Over 30 years of industry leadership in benefit administration, world class service and award-winning technology.
At Clarity Benefit Solutions we strive to improve our offering every day for our employers and your employees. We also strongly believe that happy employees lead to happy clients. And so far, that philosophy has worked. By providing our experienced staff with great tools, a flexible work environment and opportunities for advancement, we have been able to maintain a 30–40% growth rate while achieving a 97% client retention rate.
In fact, as a testament to our professional excellence, Clarity also received a 55 Net Promoter Score (NPS) for Consumer Benefits in 2020, which measures customers’ willingness to recommend our product or service to others. NPS is the gold standard of customer experience metrics and measures the loyalty of customers to a company on a scale of - 100 to +100.
Our NPS not only classifies us as a world-class service provider but is also 3x higher than the industry average of 14. We also received a 65 NPS with our Brokers and 75 NPS with our COBRA clients, proving we deliver the industry’s best customer service.
BEST PLACE TO WORK IN 2019 AND 2020
Clarity is an organization made up of benefit professionals who all play a role in shaping our award-winning culture and who all understand the importance of a robust benefits offering to a company’s workforce. This award, based solely on employee feedback, is validation that the services Clarity provides to its employees and its customers are truly a differentiator when it comes to employee satisfaction and retention.
TOP 10 CLOUD SOLUTION PROVIDER 2020
HR Tech Outlook recognized Clarity as a Top 10 Cloud Provider based on the industry-leading technology, our innovative products and world-class service that we provide to empower brokers, employers and consumers.
30 FASTEST GROWING TECH COMPANIES OF 2020
Silicon Review’s 30 Fastest-Growing Tech Companies award honors innovative, diversified and reliable solutions that also display a self-evolving and self-adaptable quality to best fit the ever-changing needs of the marketplace. Clarity was selected for this award based on our industry-dominating financial services, our team of highly qualified individuals, our brand reputation in the global market, our openness to innovation and our ability to understand the market and its customers at a deeper level.
A 2020 Business of the Year
NJBIZ recognizes the state's most dynamic businesses who share a commitment to professional excellence, business growth and the community. The NJBIZ Buisness of the Year awards program was created to honor businesses who make outstanding contributions to the New Jersey business community.
HIPAA Seal of Compliance™
Compliancy Group’s Seal of Compliance is the recognized third-party HIPAA compliance verification standard for healthcare professionals, vendors, and IT professionals across the healthcare industry.
2020 Digi-Tech Innovator of the Year
Linda Spitale, VP of Technology Initiatives
The NJBIZ named Linda Spitale the DigiTech Innovator of the year in 2020 for introducing significant innovations in the technology and digital space that contributed significantly to Clarity’s productivity and performance.