Clarity is a leading benefits administration provider. Our goal is to ensure every employee, including our own, are Ready for Life.
As a 2019 and 2020 Best Place to Work in New Jersey, we are proud of our workplace and the people in it. We pride ourselves on our diverse, service-oriented culture. We show that we value our employees by proving meaningful benefits like paying $10,000 off employees’ student loans, our proprietary Ready For Life HSA and a generous PTO policy. We also believe in giving back to our community and provide company paid days off for community service.
We’re not the type of company to get bogged down with the boring stuff. We’re too busy helping you develop your career while having fun and growing with the latest technology. So join our team of collaborative, energetic people who truly love what they do, and will help you love it too.
Don’t see the job for you, but still want to share your resume with us? We’d be happy to take a look and keep it on file as new jobs are posted. Please send to [email protected].
Client Management Specialist
The Client Management Specialist will assist in delivering the highest level of service to our Clarity Employers and Brokers. This position will be responsible for answering client phone calls and emails, responding to and assisting in the resolution of client questions or issues, maintaining client contact data, reviewing error logs and working on special projects as directed while always escalating issues to management as needed and cultivating strong client relationships.
CLIENT ENGAGEMENT SUPPORT
The Clarity Client Engagement Support position will assist in the execution of tasks related to consumer benefit implementations, renewals and client terminations. This position will be responsible for completing the system set up and peer reviews to ensure accuracy to deliver quality services to clients, creating Plan Documents for new and renewing clients, reviewing and submitting client enrollment files, managing e tasks related to client or service terminations, assisting client-facing teams and proactively identifying potential areas of risk or opportunity for improvement to enhance the overall client experience.