Sandra Zarate, VP of Client Services at Clarity, is a seasoned professional with 25 years of experience in the benefits and service industry. Sandra has spent the majority of her career at Cigna Healthcare, where she held various leadership positions across customer and client-facing teams. Her expertise lies in creating differentiated, best-in-class service experiences with a focus on setting high standards.
Sandra started her career in the industry as a Customer Service Representative and worked her way up to become Sales Operations Director. Her experience includes roles as a Team Lead, Quality Analyst, Eligibility Supervisor, Customer Service Manager, and Client Services Director.
Sandra earned a Bachelor's degree from the University of Phoenix and a Master's in Health Administration from the University of Hartford. She is passionate about employee benefits and making a difference in the lives of those she serves.
Sandra is based in Phoenix, Arizona, and is committed to positively impacting her community. When not helping clients, she enjoys spending time with family and friends. Sandra is a huge foodie and loves to travel and experience new things.
She also started an unofficial non-profit volunteer event called "Super-bowl for the homeless" five years ago. This event brings together friends and family to cook and donate various supplies to the homeless, including clothing, haircuts, sanitary supplies, medical supplies, and food.