Woodbridge, New Jersey – In recognition of National Simplicity Day, Clarity Benefit Solutions is proud to reaffirm its commitment to simplifying benefits for brokers, employers, and employees alike. As part of this celebration, Clarity is unveiling enhancements to its Elite Broker Program, further aligning with its Simply Smarter philosophy and ongoing commitment to strategic partnership, personalized service, and measurable outcomes.
“Our Elite Broker Program isn’t just a service tier, it’s a reflection of how much we value our broker partners,” said Bill Catuzzi, CEO of Clarity Benefit Solutions. “National Simplicity Day is the perfect moment to recognize the brokers shaping the future of benefits, and to reaffirm our dedication to making their experience more efficient, more insightful, and more impactful.”
A Simpler Path to Broker Success
Clarity’s updated Elite Broker Program goes beyond recognition. It provides brokers with priority case handling, strategic account support, and early access to innovation. Designed with broker feedback at its core, the program delivers:
- A dedicated team including a Client Service Executive (CSEs), Customer Relationship Managers, and Implementation Specialists
- Business Reviews with performance dashboards
- Pilot program access to Clarity’s newest tools
- Growth incentives, marketing support, and revenue milestone rewards
- A seat at the table through the Broker Advisory Board
Elite Brokers also enjoy white-glove service from a team that acts as an extension of their own, providing compliance insights and proactive solutions before issues arise. This strategic partnership is designed to simplify brokers' lives, freeing them to focus on high-impact relationships and results.
Service that Supports Simplicity…at Every Level
Behind the Elite experience is a thoughtful service structure that ensures everyone, brokers, clients, and participants, gets the right level of attention and expertise. Clarity’s service model includes tiered pods designed to support growth and scalability:
- Elite Pod: Comprehensive, high-touch support tailored to strategic brokers
- Growth Pod: Scalable service with proactive insights for rising partners
- Core Pod: Efficient, collaborative support for steady-state brokers
Each layer of support is grounded in empathy, data, and responsiveness. “At Clarity, we believe people may forget what you said or did, but they’ll never forget how you made them feel,” said Catuzzi. “That’s why we build service that makes people feel supported—no matter where they are in their journey”.
Built on the Pillars of Simplicity
Clarity’s approach to simplicity is grounded in three core principles:
- Drives Efficiency: Brokers spend less time navigating complexity and more time on strategic guidance. Streamlined workflows ease the administrative load for employers, while intuitive tools empower employees to take action with confidence.
- Reduces Stress: With fewer moving parts and more transparent processes, brokers can manage their books more effectively. Employers experience less back-and-forth, and employees gain clarity and peace of mind during pivotal benefit moments.
- Enhances Experience: From brokers to participants, everyone benefits when interactions are seamless. Simpler programs promote better utilization, stronger morale, and healthier outcomes.
About Clarity Benefit Solutions
Clarity Benefit Solutions combines world-class customer service and technology that is unmatched in the industry today with a full suite of consumer benefits and benefit administration technology to ensure that people are ready for whatever comes their way. Clarity’s goal is to use technology to simplify the administration of benefits, reduce costs, and empower consumers. Clarity’s simply smarter approach – fueled by feedback from employees and our customers – has led to thoughtful new ways for all of us to get the most out of our benefits.
